1. Are you trading company or manufacturer?

We are manufacturer. Our products are factory direct sales, many foreign friends come here to visit, welcome to come!

2. What products do you produce?

We produce a series of industrial cleaning equipment, the main product categories are: industrial vacuum cleaner, sweeper, washing machine. These products are widely praised at home and abroad.

3. Will the machines come with accessories?

Yes, all the machines will be shipped with necessary accessories.

4. Where is your factory?

We are located in Nantong, Jiangsu. Convenient transportation to shanghai.

5. What about your Floor cleaning machine price?

Anytime we will make quality as factory life, no matter price is good or not for us.Quality is first, on the top quality basis, sure you will get reasonable and satisfied price!

6. How is the transportation?

According to the product size, quantity and customer requirements, determine the mode of transportation.

7. Which kinds of batteries can we choose?

Our standard configuration is Lead-acid battery, it also can use lithium battery according to customer's request.

8. How long it takes for lead time?

For sample, 1-5 days after payment; for bulk order, 5-10 days after deposit.

9. Does your company accept custom-made?

Yes, we accept it, OEM and ODM supported. If you want to be our distributor or agent, let's talk more details.

10. What is warranty of products?

All of products with one-year free product guaranty, any problem within one year, we will send new replaceable parts for free (except wearing parts).

11. What's the after-sales service that Ruilian can offer?

Ruilian can promise to give you 12 months free product warranty for all machines. In addition, after the warranty, we still offer you free products maintenance for lifetime, only charging you the cost of replaced parts, which can't be offered by most of Chinese brands. We can give you reply within 24 hours if you have problems with machines. We can promise to send you machines parts within 1-2 days after payment.

12. How long will the battery can be used?

Generally, the battery can be used for 2-3 years if you give scientific use and maintenance on battery. However, it is actually determined by the DOD cycles times. A new battery have 500 times of charging and discharging. If the charge time up to 500 times, the performance of battery will become lower than before.

13. What should I consider when I choose floor sweeper?

Floor types (cement, epoxy, tile, ceramic, etc.), cleaning area (5000, 8000, 10000m2, etc.), cleaning material (leaves, rocks, cigarette butts, paper, nails, etc.), operation mode (hand push or ride on), etc. are the main considering factors.

14. How do you control your product quality?

Firstly, our cleaning machine products are strictly in accordance with the ISO quality and CE system requirement. Secondly, each production procedure is designated by a particular engineer. Thirdly, we have a professional QC team.

15. What are the benefits of being our distributor/agent?

Special discount, Marketing protection, Priority of new design & production plan, Point to point sales & service training program, Point to point technical support & after sales service.

16. Do you test all your goods before delivery?

Yes, we have 100% test before delivery.